Help Center

1. How can I contact customer support?

You can contact our customer support team via phone at +44 7749 824251 or email us at support@youtexpressservices.com. Our team is available 24/7 to assist you with any inquiries.

2. What should I do if I forget my password?

If you forget your password, click on the "Forgot Password?" link on the login page. Follow the instructions to reset your password via email.

3. How do I change my account details?

To change your account details, log in to your account, navigate to the "Profile" section, and update your information as needed. Don’t forget to save your changes!

4. How do I cancel a booking?

To cancel a booking, please contact our customer support team at least 24 hours before your scheduled service to avoid any cancellation fees.

5. What if I have a complaint?

If you have a complaint, please reach out to our customer support team within 48 hours of service completion. We will do our best to address your concerns promptly.

6. Where can I find the terms and conditions?

You can find our Terms & Conditions on our website by navigating to the "Terms & Conditions" page. It is important to read these before using our services.

7. How do I provide feedback?

We value your feedback! You can submit your comments or suggestions via our website, email, or through our customer service line.

8. Can I modify an existing booking?

Yes, you can modify an existing booking by contacting our customer support team. Please have your booking details ready for a smooth process.